Terms and Conditions

Sugared Rose Co. – Terms & Conditions

Orders & Confirmation
- All orders are confirmed once the order form is submitted.
- A minimum of 1 weeks’ notice is required for all orders.
- Availability may be limited during peak times.

Payments
- Full payment is required prior to pickup.
- Accepted payment methods will be provided upon confirmation.
- Orders are not considered final until payment is received.

Cancellations & Refunds
- Once an order is submitted, no changes or refunds can be made.
- In the rare case Sugared Rose Co. must cancel, a full refund will be issued.

Pickup/Delivery
- All orders are for local pickup only at the agreed date and time.
- Products not collected on the arranged date will not be refunded.

Allergies & Food Safety
- All products are made in a home kitchen operating under California Cottage Food Law.
- While care is taken, items may contain or come in contact with allergens such as dairy, eggs, wheat, nuts, and soy.
- Customers are responsible for notifying Sugared Rose Co. of any allergies prior to ordering.

Product Quality
- Once an item is picked up, Sugared Rose Co. is not responsible for damage, storage, or handling.
- Best enjoyed within 1–2 days of pickup for freshness.